A Parent Portal centralises communications with parents.

Let parents find the information they are looking for. Make it easy to know what’s going on.
No more lost or damaged notices.

Standard Inclusions

Let parents access “My Account” in your Parent Portal to view statements, pay an invoice, reset their e-Signature Pin and online payment codes.

Parents can view their child or children’s enrolment details and update their contact details.

The Parent Portal is a secure way to share a range of records and daily activities parents truly treasure, such as Learning Stories and Observations, Daily Diaries, snapshots and even Programming.

Young girl's page viewable by her parents

Parent Portal Components

The Parent Portal has Components (see table) which the Service or Educator can access when a specific Module is purchased.

For more pricing information click here.

Below are just a few of the Components we offer in the Child Care Central Parent Portal.

Module – StandardModule – Program & PracticeModule – Administration
My Account – Pay Bill

My Account – View Statements

My Account – View Invoices

Change Password

Change redPAY Code

My Service – Staff Profiles

Educational Program

Child Portfolio


My Service – Quality Improvement Plan

My Service – Parent Handbook

My Service – Service Policies

Parent Handbook

Help parents get up to speed with your processes and schedules with an online Parent Handbook. This is just one of the documents you can share via the Parent Portal. By uploading a file to the Parent Portal, the online version is always the most current. This saves parents in printing, and keeping out-of-date handbooks in their home.

Documents available via Parent Portal including Parent Handbook

Service Policies

By making your Service Policies clearly available on your Parent Portal you make it easier for current and prospective parents to fully understand your terms of Service. It helps eliminate any misunderstandings and can lead to productive conversations and suggestions.

Policy Documents

Quality Improvement Plan

Our Parent Portal can house your Quality Improvement Plan. As per Australian Government regulations, you must provide a copy of your QIP to parents upon request.

Quality Improvement Plan Cover

Staff and Educator Profiles

Electing to put their children into your care is one of the biggest and most trusting decisions any parent will take. Make it easier for them to feel reassured and help them build rapport with your staff by providing staff and educator profiles online. It’s a way of enhancing the friendliness and community-feel of your Service.

Want to get paid quickly and easily online?

Make it easy for parents to pay you with our redPAY payment gateway that provides fast and secure BPAY, Direct Debit options and real-time transactions.

Child Care Central logo
People interested in Parent Portal also looked at

 Program & Practices   |   All features

The child care software that’s central to your business.