Save yourself double handling parent enquiries.

We can answer your parent queries on CCS and other account matters.

Parent Enquiries

Depending on your child care service or OSHC processes and the authorisation you grant us, Child Care Central staff can help manage parent enquiries across a range of areas including:

  • Bonds – When Bonds are returned, how they are returned and balance if overdue fees are due.
  • Accounts – Updating contact details, frequency and bank details for smooth transactions.
  • Bookings – Changing current bookings for children and adding more days to their schedule.
  • Enrolments – Updating enrolment information for children, change of address, Immunisation records.

Want to get paid quickly and easily online?

Make it easy for parents to pay you with our redPAY payment gateway that provides fast and secure BPAY, Direct Debit options and real-time transactions.

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